⚠️ Join the first 20 hotels in Jinja enhancing their Guest's Experiences with our Widget
Reference guides for hotels, providers, and guests. Install steps live on the integration guide.
The widget loads on your booking confirmation page and shows vetted experiences near your property. Guests browse and book without leaving your site.
Flow overview and demo video: How it works
Install steps, embed code, WordPress plugin download, compatibility notes, and setup FAQs are maintained in one place so they stay up to date.
Configure appearance and behavior in your hotel dashboard or via embed data attributes.
| Attribute | Description | Default | Options |
|---|---|---|---|
data-hotel-id | Your unique hotel identifier | Required | Your Hotel ID |
data-hotel-name | Hotel name shown to guests | Optional | Your hotel name |
data-auto-open | Auto-open the widget panel after booking detection | false | true, false (use false on hotel websites) |
data-notification-sound | Play a sound when the launcher appears | From dashboard | true, false |
data-notification-message | Show a notification message with the launcher | From dashboard | true, false |
Your hotel dashboard tracks widget views, bookings, conversion, and commission. Experiences are fetched automatically for approved listings within ~15km of your property.
Commission payouts run monthly by the 15th for the previous month's bookings.
For install issues (Hotel ID, plugin activation, embed placement), see common issues on the integration guide. The notes below cover post-install behavior.
Possible causes:
Solution: Verify your Hotel ID, check browser console, and ensure script is correctly placed.
Solution: Place the embed script on your booking confirmation page, or call Destinely.trigger('booking-confirmed') after checkout completes.
Solution: The widget uses isolated CSS. If issues persist, email [email protected].
Apply through the provider onboarding flow: business profile, verification documents, then your first experience listing. Approval usually takes 2–5 business days.
Required Information:
Pricing Tips:
Remember: You receive 80% of each booking value. The platform retains 15% and hotels earn 5% commission.
💡 Automatic Booking Confirmation: Bookings are automatically confirmed once payment is successfully processed. You'll receive an email notification immediately when a guest books your experience.
You'll receive email notifications for:
All notifications are sent via email and also appear in your provider dashboard.
In your provider dashboard, you can:
Best Practices:
For each booking:
Example: For a $100 booking, you receive $80, the platform retains $15, and the hotel earns $5 commission.
Provider payments are processed:
After you book your hotel, the Destinely widget appears on your confirmation page. Browse experiences, pick a date, and checkout. No account required upfront.
Guest journey overview: For guests · Common questions: FAQ
An account is created automatically when you book. Use the link in your confirmation email or sign in with the same email to view and manage bookings in the guest dashboard.
Policies vary by experience. Check the listing before you book. Cancel from your guest dashboard. Refunds follow the provider's policy and are processed within 5-10 business days when applicable.
Visa, Mastercard, debit cards, and mobile money (MTN, Airtel). Payments are processed through a secure gateway. Card details are not stored on Destinely servers.
Still stuck? FAQ · Contact support
